QUEENSLAND UNIVERSITY OF TECHNOLOGY
Queensland University of Technology (QUT), one of Australia’s leading universities and recognised globally for its innovative approach, has a mission to create transformative, real-world experiences for its 50,000+ students across two bustling Brisbane campuses.
As "the University for the real world," QUT is committed to advancing sustainable, vibrant campus services that enhance both student and staff experiences.
To support QUT’s Campus Services initiative in enriching campus vibrancy and engagement, Perfectly Paired Hospitality Consultants were tasked with managing the Request for Proposal (RFP) process for two of the university’s flagship bar venues: Botanic Bar at Gardens Point and Grove Bar at Kelvin Grove.
Through expert RFP management, Perfectly Paired facilitated the selection of an operator that not only aligns with QUT’s vision for vibrant, high-quality campus experiences but also ensured the process adhered to Government and Social Procurement guidelines. This focus on responsible and inclusive practices emphasised sustainability, ethical sourcing, and community engagement, enhancing the value and transparency of the tender process. Our close collaboration with QUT’s Procurement Department ensured a seamless, efficient process that reflects the university’s commitment to operational excellence.
RFP Management
Developed a comprehensive Hospitality Services Request for Proposal (RFP) in close collaboration with QUT’s Procurement team.
Strategy
Recommended a contract model with clear KPIs, allowing QUT to maintain high service standards and monitor performance effectively.
Contract Reviews
Continuous support to help suppliers adapt and evolve, driving long-term success for both the venue and the operator.
Benchmarking
Comparing performance against industry best practices to identify areas for improvement.
